News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Music

Jack White launches publishing house

jackwhite2

The rocker is getting literary.

in Music

George Harrison memorial tree killed by actual beetles

harrison

A tree planted in honor of the late Beatle has been devoured by bugs.

in Music

ZZ Top star’s surgery delays tour

zztop

The rockers delay their tour to allow bassist Dusty Hill time to undergo surgery.

in Viral Videos

Honest ‘Forrest Gump’ trailer

Honest Forrest Gump

Take an honest look at the film that beat "Pulp Fiction," and "The Shawshank Redemption" for Best Picture in 1994.

in Weird

Want to buy a bridge? Pennsylvania has 11 for sale

bridge

You could be the proud owner of a historic bridge for as little as $1.