News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

12 hours ago in Entertainment, Weird

Fanciful ‘Boaty McBoatface’ passed over for vessel name

19-overlay-1

Don't expect to see Boaty McBoatface on the high seas.

13 hours ago in Music

Axl Rose jumped at the chance to replace Brian Johnson in AC/DC

axlrose

The Guns N' Roses star will make his debut as the Australian rock act's new singer on Saturday.

14 hours ago in Trending, Viral Videos

TODAY’S MUST SEE: The ‘Force Awakens’ a 2-year-old

15-overlay-2

Young Sebastian is about to get one heck of a wake-up call.

14 hours ago in Weird

Monkey on the back leads to handcuffs on the wrist

arrest

Police in a Seattle suburb say a man crashed into a rock in someone's yard after being clocked going 112 mph, with a monkey in his car.

1 day ago in Music

Corey Taylor lands ‘Sharknado’ role

coreytaylor61861556506

The Slipknot star joins other musicians - including Wayne Newton and Vince Neil - in the upcoming SyFy channel movie.