News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Viral Videos

Is it ‘The Hungry Names’ or ‘The Hunger Games?’

16-overlay4

"The Tonight Show" hits the streets to talk with people about one of the year's most anticipated movies.

in Music

Civil suit settled in ‘Midnight Rider’ death

midnightrider

The parents of the camera assistant who was killed while filming the Allman Brothers biopic have settled their lawsuit.

in Weird

When groundhogs attack!

13-overlay4

A New Hampshire man says he was attacked by a groundhog gone wild.

in Trending, Viral Videos

TODAY’S MUST SEE: Watch what happens when kids play with paint

23-overlay

Two brothers throw their own paint party and their dad discovers the messy results.

in Music

Foo Fighters set monster year-long tour schedule

foofighters

The rockers will kick off a world tour next month in South Africa.